Frequently asked questions


Do I need a referral from my doctor?

No! You can refer yourself or a referral can be made by a doctor, other allied health professional, NDIS/Aged Care Coordinator or supporting person (eg. family, friend, support workers).

If you are funded through Department of Veterans Affairs, you will need a referral from your GP.

How long will my appointments be?

Appointments are generally 45-60 minutes in duration. Initial assessment sessions may be up to 90 minutes.

How many sessions will I need?

The recommended number of sessions, frequency of sessions and length of sessions will be determined by your speech pathologist’s assessment of your needs, as well as consideration of your preferences and personal situation.

How do Telehealth (online) appointments work?

Telehealth appointments are very similar to face-to-face appointments. You will have a scheduled appointment that is accessed via a link sent to your email so you can be in the comfort of your own home. You and your therapist will be able to see and hear each other in real time. The same high quality, evidence-based assessments and treatments can be delivered over these video sessions.

What equipment do I need to do Telehealth (online)?

You will need a good/reliable internet connection and a computer or tablet.